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NAMAHA
Shipping Policy — NAMAHA
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Legal Policy

Shipping
Policy

Delivering sacred items with care & devotion

📅 Effective: 26 Aug 2025
🔄 Last Updated: 02 Feb 2026
🛕 NAMAHA – Mantra For Life
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1–3 Day Processing

Orders are processed within 1–3 business days after confirmation

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5–10 Day Delivery

Estimated delivery across India within 5–10 business days

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48-Hour Window

Report delivery issues or damaged items within 48 hours

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Non-Returnable

Sacred and religious items are non-returnable once delivered

This Shipping Policy outlines the terms and conditions related to the delivery of physical products purchased through Namaha. Please read this policy carefully before placing an order.
1.Products Covered

This policy applies to the delivery of:

  • Prasadam
  • Spiritual and religious items (e.g., Murugan Vel, pooja kits, sacred materials)
2.Shipping Locations
  • We currently ship across India
  • Delivery availability may vary depending on serviceable locations
3.Processing Time
  • Orders are processed within 1–3 business days after confirmation
  • Orders are not processed on Sundays or public holidays
4.Delivery Timeline
Order Confirmed
Payment received and booking confirmed
Processing
Order prepared and packed within 1–3 business days
1–3 Business Days
Shipped & In Transit
Dispatched with courier partner; tracking shared if available
5–10 Business Days
Delivered
Item delivered to your address
Delivery timelines may vary based on location, courier partner delays, or external factors such as weather and strikes.
5.Shipping Charges
  • Shipping charges (if applicable) will be displayed at checkout before payment
6.Shipping Partners
  • Orders are fulfilled through third-party logistics providers
  • Once shipped, tracking details (if available) will be shared with the user
7.Order Tracking
  • Users may receive tracking details via SMS, WhatsApp, or email
  • Tracking availability depends on the courier partner
8.Delivery Issues

If you face issues such as:

  • Delayed delivery
  • Lost shipment
  • Incorrect delivery
Please contact us within 48 hours of expected delivery date so we can resolve the issue promptly.
9.Damaged Items
  • Report damaged items within 48 hours of delivery
  • ️You may be required to provide photos for verification
  • Replacement may be provided after review
10.Non-Returnable Items

Due to the religious and sacred nature of the products:

  • Items once delivered are non-returnable and non-refundable
The sacred nature of prasadam and religious items means they cannot be accepted as returns once they have been delivered to you.
11.Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address provided by the user
  • Unavailability of recipient at the time of delivery
Re-delivery may be attempted or additional charges may apply. Please ensure your address and availability details are accurate at the time of booking.
12.Contact for Shipping Issues

For any shipping-related queries, contact:

Namaha
Email: namahaofficial@gmail.com
Phone: +91 8807756995
Shipping Query or Issue?

Reach out to us and we'll resolve it promptly

📞   +91 88077 56995
📅 Effective Date: 26 August 2025
🔄 Last Updated: 02 February 2026
🛕 NAMAHA – Mantra For Life